• Enhanced data accuracy by 30% through systematic cycle count procedures using specialized SAP modules to reconcile physical and digital inventory records, ensuring
precise stock levels critical to business operations.
• Improved data integrity across systems by implementing cleansing protocols to identify and resolve inconsistencies within enterprise systems, utilizing SAP data structures.
• Streamlined issue resolution process by 25% by managing technical issues through the ServiceNow ticketing system, adhering to ITIL-based service management protocols,
and documenting system anomalies.
• Generated actionable insights that supported strategic decisions by utilizing Periscope analytics software in conjunction with SAP to enhance decision-making processes.
• Achieved 100% compliance in data maintenance protocols across interconnected enterprise systems by applying technical troubleshooting methodologies to resolve data
discrepancies and system anomalies.